Privacy Policy for HeySanta
Last updated: November 08, 2024
Introduction
Welcome to HeySanta ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of any personal information we collect. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our HeySanta mobile application.
Information We Collect
Personal Information
We collect the following types of information:
- Child Information: First name, age, and country of residence
- Family Member Information: Role (e.g., parent, guardian) and optional name
- Device Information: Device identifier for saving progress
- Letters and Notes: Content of letters written to Santa and associated parent notes
Usage Data
We automatically collect certain information about your device and how you interact with our app, including:
- App usage statistics
- Feature interaction data
- Error logs and crash reports
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Service
- To personalize the Santa letter experience
- To save and restore your progress
- To process in-app purchases
- To provide customer support
- To detect and prevent technical issues
- To improve our app's features and functionality
Data Storage and Security
Local Storage
- Progress data is stored locally on your device
- Letters and family information are cached for offline access
- User preferences and settings are stored locally
Cloud Storage
We use Firebase to store:
- Letter content
- Family member information
- App progress
- Device-specific settings
All data is encrypted during transmission and storage.
Third-Party Services
Our app integrates with the following third-party services:
RevenueCat
- Handles in-app purchases and subscriptions
- Processes payment information
- Manages premium feature access
Firebase
- Provides secure cloud storage
- Manages user authentication
- Handles data synchronization
OpenAI
- Assists in letter generation
- Processes letter content
- No personal information is shared
Children's Privacy
We comply with the Children's Online Privacy Protection Act (COPPA). We:
- Require parent/guardian consent before collecting any child's information
- Limit the collection of personal information from children
- Protect the confidentiality and security of children's personal information
- Allow parents to review their child's information
- Enable parents to delete their child's information
Data Retention and Deletion
- App data is retained until manually deleted by the user
- Letters and progress are automatically reset each year
- Users can request complete data deletion at any time
- Cloud data is automatically deleted when the app is uninstalled
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of data collection
- Review and modify privacy settings
Push Notifications
We send push notifications for:
- Letter delivery updates
- Santa's response notifications
- Special features and content
- App updates and news
You can manage notification preferences through your device settings.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending an in-app notification of significant changes
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: jamesvanderhaak@gmail.com